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Apply for care services

To ensure that you receive the support you need quickly and reliably, it is crucial that you apply for care services in good time. We accompany you step by step - comprehensibly, personally and transparently.

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What do you need to do?

Submit your application to us in good time. This enables us to check promptly whether the requirements for long-term care insurance benefits are met.

Good to know:

  • You do not need a medical certificate.
  • Your individual care needs will be determined by the Medical Service of the Health Insurance Fund (MD) as part of an assessment. This ensures that your situation is assessed carefully and fairly.

When do the benefits apply from?

  • In principle: from the date of application
  • However, at the earliest: from the date on which the eligibility criteria are met
  • If the application is submitted later than one month after the need for care arises: Benefits apply from the beginning of the month in which the application is submitted

Your next step - we support you

If you have any questions about making an application or preparing for the assessment, we are here to help you personally. Together, we will ensure that you receive all the benefits to which you are entitled.

Contact us